Privacy Policy
This Privacy Policy explains how TRZ Corridas handles personal data from riders, drivers, and website/app users.
1. Data controller
Controller: TRZ Corridas.
Contact: [email protected] and WhatsApp +55 34 99168-4023.
2. Data we collect
- Registration data: name, email, phone, encrypted password, and profile photo.
- Driver account data: vehicle information, documents, and approval information.
- Usage data: origin, destination, routes, trip/delivery history, and status events.
- Location data: real-time location while using the app, according to device permissions.
- Financial data: information required to process charges and transfers.
- Technical data: IP, device, security logs, and session/push identifiers.
3. Processing purposes
- Operate requested trips and deliveries.
- Enable communication between rider, driver, and support.
- Process payments, charges, and settlements.
- Prevent fraud, abuse, and security incidents.
- Comply with legal and regulatory obligations.
- Improve app and website performance and reliability.
4. Legal basis
We process personal data based on applicable legal grounds, such as contract execution, legal obligation, legitimate interest, legal claims, and consent when required.
5. Data sharing
- Drivers and riders involved in the same trip/delivery.
- Payment and antifraud partners for billing and reconciliation.
- Infrastructure and notification providers (hosting, cloud, push, maps).
- Public authorities when legally required.
We do not sell personal data.
6. Retention and deletion
Data is retained for as long as needed to meet operational, legal, security, and dispute requirements. When possible, data is anonymized or securely deleted.
7. Data subject rights
You may request access, correction, deletion/blocking in specific situations, portability where applicable, and information about sharing and automated decisions.
To exercise rights, contact [email protected].
8. Information security
We apply technical and organizational measures to protect personal data. No system is completely risk-free.
9. International transfers
Some technology providers may process data outside Brazil. In these cases, we adopt safeguards required by applicable law.
10. Minors
Platform use must comply with applicable law. If improper processing involving minors is detected, corrective measures will be taken.
11. Cookies and similar technologies
The website may use essential technical resources for operation, security, and access metrics.
12. Policy updates
This policy may be updated. Relevant changes will be published on this page.